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Privacy policy

RaqiHerb (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application or services.

1. Information We Collect
We may collect the following information to provide a smooth and secure shopping experience:

  • Account Information: Name, email address, phone number, and login credentials.
  • Payment Information: Details required to process your orders (handled securely via payment providers).
  • Usage Information: App usage data, preferences, and interactions to improve our services.
  • Shipping Information: Address and contact details for order delivery.

2. How We Use Your Information
Your information is used to:

  • Process and deliver your orders efficiently.
  • Provide customer support and respond to inquiries.
  • Personalize your shopping experience.
  • Send updates, promotions, and important notifications (with your consent).
  • Improve and maintain the app’s functionality and security.

3. Information Sharing
We respect your privacy and do not sell or rent your personal data. We may share your information with:

  • Trusted sellers to fulfill orders.
  • Service providers who help us operate the app and deliver services.
  • Legal authorities if required by law or to protect our rights.

4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Your Rights
You can:

  • Access, update, or delete your account information.
  • Opt out of marketing communications.
  • Contact us for any privacy-related questions.

6. Children’s Privacy
RaqiHerb is not intended for children under 13. We do not knowingly collect personal information from children.

7. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app with an updated effective date.

8. Contact Us
For any questions regarding your privacy or this policy, please contact us at:
Email: support@raqiherb.com